Jewelry By Morgan & Pawn, located at 6515 N Cosby Ave, Kansas City, MO 64151, is a reputable jeweler specializing in custom engagement ring creations. Known for their personalized service, the shop offers an extensive range of services that include jewelry design, repairs, and appraisals. The business, established in 1986, showcases a commitment to high-quality craftsmanship, emphasizing that every piece of jewelry tells a unique story. The owner, Morgan Fleming, and his experienced staff have garnered mixed online feedback, highlighting their dedication to customer satisfaction.

The store operates in Clay County and is open during the following hours:
- Tuesday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Closed on Sunday and Monday
Contact them at 816-587-6020 for inquiries about their services.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 55%
Neutral sentiment: 25%
Negative sentiment: 20%

Positive reviews often commend the store for its friendly and knowledgeable staff, particularly praising the team for their exceptional customer service, high-quality jewelry, and the beautiful custom engagement rings they create. Customers appreciate the professionalism shown by Morgan and his service team.

Conversely, some negative reviews express dissatisfaction regarding pricing and customer service experiences. Certain customers felt that their concerns about service quality were not adequately addressed, with some alleging a lack of fairness in appraisals compared to other jewelers.

Best Review:
Britt shared that Jewelry By Morgan provided a thorough appraisal of her mother's estate jewelry, noting accurate valuations that matched a refinery report. She appreciated the store's presentation and was delighted with the design of her 25th-anniversary ring, highlighting the quality of the work.

Worst Review:
In a less favorable experience, Carol felt that the offers made for her jewelry were undervalued compared to what other jewelers provided, raising concerns over the honesty of the appraisals she received at Jewelry By Morgan.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Operating Hours:
| Day | Hours |
|-----------|-------------------|
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
| Monday | Closed |

Staff:
- Morgan Fleming