The Jeweler's Bench is a reputable jewelry store located at 9334 N Oak Trafficway, Kansas City, MO 64155, operating in the heart of Platte County. Renowned for its engagement ring creation services, this establishment also offers a range of other services, including custom jewelry design, jewelry and watch repairs, cleaning, and seal testing. The knowledgeable staff under the ownership of Mark ensure that every customer receives exceptional service, reflecting their commitment to quality craftsmanship.

With 78 reviews analyzed, the overall sentiment leans positively, as 85% of the feedback is favorable, indicating satisfied customers who appreciate the attentive service and quality repairs. About 10% of the comments are neutral, pointing out quick service but lacking warmth, while 5% are negative, reflecting a few instances of dissatisfaction with specific experiences.

**Customer Reviews Sentiment:**
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Hours of Operation:**
| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

**Staff Members:**
- Mark H.

Best Review: A customer commended the Jeweler's Bench for exceptional service when their engagement ring required a new setting due to a loose stone. The owner, Mark, promptly addressed the issue, demonstrating impressive skill and integrity by providing options for a replacement stone without charging for the additional work.

Worst Review: One reviewer expressed disappointment in their experience, describing the service as lacking warmth and claiming the staff were rude during their visit, which detracted from an otherwise reputable establishment.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.