Champagne Jewelers, Kansas City MO
Champagne Jewelers, located at 9201 NE M-152 Highway, Kansas City, MO 64158, is a highly regarded jewelry store specializing in the creation of engagement rings and custom jewelry. With a reputation for excellent customer service and a diverse range of fine and designer jewelry, owners Frank and Cindy Liu, both Master Bench Jewelers, offer nearly 40 years of experience in design and repair. The store operates in Clay County and offers a welcoming environment for clients seeking personalized services.
Customer reviews highlight the store's strengths, especially in engagement ring creation and repair services. Many reviews commend the staff for their friendliness, professionalism, and ability to create custom designs tailored to individual preferences. Customers have noted the store's wide selection of diamonds and gemstones, as well as the additional services like jewelry repair and resizing.
However, some reviews indicate dissatisfaction with specific experiences, particularly regarding communication issues and service errors. Overall, the reviews suggest a generally positive atmosphere, with approximately 85% positive sentiments, 10% neutral, and 5% negative.
|||Overall Sentiment from Online Customer Reviews:|||
Positive: 85%
Neutral: 10%
Negative: 5%
|||Opening Hours:|||
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 7 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Monday: Closed
Staff members mentioned include Frank and Cindy Liu, and the team also comprises experienced jewelers and sales associates.
|||Best Review:|||
A customer expressed appreciation for the outstanding staff at Champagne Jewelers, highlighting their helpfulness and the store's ability to provide custom solutions for jewelry needs.
|||Worst Review:|||
One customer recounted a negative experience where communication issues led to dissatisfaction with a wedding band order, resulting in frustration with the owner's response.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
