Meierotto Jewelers, located at 1900 Diamond Parkway, North Kansas City, Missouri 64116, has established itself as a premier jeweler specializing in engagement ring creation and exceptional customer service. Family-owned for over 40 years, this jewelry store showcases an impressive selection of rings, watches, and other fine jewelry. Customers frequently commend the knowledgeable staff for their personalized approach and dedication to helping create the perfect engagement ring. The ambiance of the store is welcoming, offering complimentary beverages and a comfortable setting for clients.
Numerous reviews highlight the patience and expertise of staff members like Susie, Tyler, and Jenny, who guide customers through the design process with care and attention to individual desires. Many clients praised their ability to repurpose sentimental jewelry while maintaining its emotional value. However, there are a few negative comments regarding pricing discrepancies and communication issues related to repairs, indicating a need for further improvement in these areas.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Best Review:** Kelly expressed her gratitude for the exceptional service and craftsmanship at Meierotto, highlighting the beautiful custom engagement ring she designed with the help of the staff, particularly praising Josh for his attentive service.
**Worst Review:** Lori felt deceived after purchasing a used necklace at a significantly marked-up price without proper disclosure, leading to her disappointment and mistrust of the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members Mentioned: Susie, Tyler, Jenny, Josh, Carol