BVW Jewelers, located at 35 Foothill Road Suite 3, Reno, NV, operates as a premier destination for custom engagement rings and comprehensive jewelry services. Known for its vibrant atmosphere, the shop features stunning local artwork and a dedicated team led by owner Britten Wolf, who has over 30 years of experience in the jewelry industry. The staff, including skilled jewelers and designers, collaborate closely with clients, ensuring creativity and precision in each design. BVW offers a range of services, including engagement ring creation, resizing, jewelry repair, and watch battery replacement, all executed with expertise and care.

The business boasts an impressive total of 715 customer reviews, with many praising the quality of craftsmanship and attentive service. Customers consistently highlight the friendly and knowledgeable staff, who take the time to educate them not only about design options but also about diamonds and jewelry care. However, some negative feedback has addressed issues with communication regarding pricing and timelines, particularly in specific repair situations.

Overall Sentiment from Online Customer Reviews:
The general sentiment is overwhelmingly positive, with approximately 87% of reviews reflecting satisfied customers, 10% neutral comments, and 3% negative experiences.

**Best Review:**
A customer named Jaime praised the transformation of her grandmother's diamond earrings, which were reset to fit her style perfectly. She noted the quick and effective service that also included free jewelry cleaning.

**Worst Review:**
Torrie expressed disappointment over communication issues regarding the timeline and pricing for ring resizing. She felt a lack of transparency and trust towards the end of her experience, making it difficult to consider returning.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|----------------------|
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | 10:00 AM - 3:00 PM |
| Monday | Closed |

**Staff Members:**
- Britten Wolf (Owner)
- Angeline (Staff Member)
- Jenny (Staff Member)
- Dane (Staff Member)