Time Square Jewelers, located at 1300 E Plumb Ln B3, Reno, NV 89502, offers a range of jewelry services, including expert engagement ring creation and repair services. With a focus on exceptional customer service, this locally owned and operated establishment has been serving customers since 1977. The skilled staff, including the owner Song, is known for their friendly and attentive service, ensuring a welcoming atmosphere for all visitors. They provide a large selection of rings and necklaces suitable for any special occasion, with a particular emphasis on personalized engagement rings.
Operating hours are as follows:
- **Tuesday to Friday:** 10:00 AM - 6:00 PM
- **Saturday:** 10:00 AM - 5:00 PM
- **Sunday and Monday:** Closed
Customer feedback reflects a strong positive sentiment, with 66 reviews reviewed. Most reviews highlight the professionalism and quick service provided at Time Square Jewelers, particularly regarding watch repairs and engagement ring services. The consistent praise for the staff's expertise suggests a reliable experience when creating custom rings.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review: Eric noted the fair pricing and friendly staff, highlighting the store's ability to promptly address his watch repair needs and suggesting a repeat visit for future needs.
Worst Review: Melissa reported an unpleasant experience where her watch was scratched during a battery replacement, mentioning inconsistent pricing from the quoted amount to the final charge.
*For this overview, customer feedback were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 66
Store Phone Number: 7758250988