Precision Diamonds, located at 4145 S Virginia St, Reno, NV 89502, is a family-owned jewelry store specializing in engagement ring creation and jewelry repair. With over a decade of dedicated service in Washoe County, this store provides an impressive array of wedding bands, fine jewelry, and exquisite watches. Engagement ring customization is a standout feature, with the knowledgeable staff, including owner Victor and jeweler Moses, offering personalized assistance to create the perfect piece tailored to individual preferences.

The customer feedback reflects a blend of positive and negative sentiments. A total of 114 reviews were analyzed, revealing a high level of customer satisfaction. Clients frequently commend the excellent customer service, welcoming atmosphere, and the skilled craftsmanship exhibited in jewelry repairs and custom designs. However, a few negative reviews mention concerns about delays in repair services and pricing discrepancies.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Highlight Reviews:**

Best Review: A customer praised Precision Diamonds for their exceptional service and quality, emphasizing the friendly and welcoming environment they encountered along with the professionalism of the staff.

Worst Review: A reviewer expressed frustration over a significant delay in repair service, indicating dissatisfaction with the communication regarding the status of their ring.

**Operating Hours:**

| Day | Hours |
|-----------|---------------|
| Tuesday | 10:30 AM - 5:30 PM |
| Wednesday | 10:30 AM - 5:30 PM |
| Thursday | 10:30 AM - 5:30 PM |
| Friday | 10:30 AM - 5:30 PM |
| Saturday | 10:30 AM - 5:30 PM |
| Sunday | Closed |
| Monday | Closed |

Staff Members: Victor, Moses

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.