Harland Watch and Diamond is a notable jeweler located at 5043 S McCarran Blvd, Reno, NV 89502, operating in Washoe County. Known for high-quality engagement ring creation and an impressive selection of Swiss watches, this store emphasizes personalized customer service. The owner, Ben, along with his knowledgeable staff, are committed to helping clients select or design their ideal engagement rings, ensuring a seamless experience from consultation to purchase. The store also offers services for watch repair and maintenance.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 25%
Negative: 35%

The store has garnered a total of 148 reviews, reflecting a mixture of sentiments. Positive feedback highlights the knowledgeable and friendly service, as well as the quality of the engagement rings offered. However, some customers have reported serious concerns regarding lengthy repair times and perceived rudeness from staff.

Best Review: A customer named Gabrielle commends Harland Watch for its excellent service during the purchase of her engagement ring, calling the staff knowledgeable and helpful in selecting the perfect piece.

Worst Review: Kim shared concerns about her experience with repairs, detailing a frustrating process that resulted in significant delays and unresponsiveness from the staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Ben (Owner)