Zales Jewelers - Meadowood Mall B103 Reno NV
Zales Jewelers - Meadowood Mall
Located at 5104 Meadowood Mall Cir, B103, Reno, NV 89502-6502, Zales offers a compelling experience for those seeking to create the perfect engagement ring. The jeweler is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM. The store prides itself on providing a range of services, including custom engagement ring design, jewelry repair, and cleaning/inspection services. Customers have noted that the staff, including team members such as Crystal and Jenny, are knowledgeable and attentive, offering excellent service throughout the ring selection process.
Overall, Zales has received a significant number of reviews from customers, totaling 329, showcasing a diverse mix of sentiments.
Overall Sentiment from Online Customer Reviews:
- Positive: 71%
- Neutral: 18%
- Negative: 11%
Positive feedback emphasizes the store's impressive selection and customer service, praising specific employees for their professionalism and insight. Negative experiences include issues with warranty claims and inconsistent service quality, indicating a need for improvement in certain areas.
Best Review:
A customer named Em highlighted how the staff provided exceptional service while helping her find matching wedding rings, applauding their professionalism and patience during her visit.
Worst Review:
Ryan shared disappointment regarding the quality of repairs and customer service, feeling as though he received inadequate support when addressing issues with his wife's wedding ring.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Operating Hours |
|------------------------|
| Monday: 11:00 AM - 7:00 PM |
| Tuesday: 11:00 AM - 7:00 PM |
| Wednesday: 11:00 AM - 7:00 PM |
| Thursday: 11:00 AM - 7:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 12:00 PM - 6:00 PM |
Staff members mentioned include Crystal and Jenny.
