Diamond Vault Reno, located at 4950 Kietzke Ln, Suite 301, Reno, NV 89509, has garnered significant recognition for its exceptional engagement ring creation services. With over 123 reviews, this jeweler specializes in providing a personalized experience with a dedicated team, including helpful staff members such as Ed, Brian, and owner Jason Borunda.

Customers frequently commend the knowledgeable and friendly service that allows for a low-pressure environment. The store operates as a diamond broker, offering a wide selection of diamonds and customizing rings to fit individual budgets and styles. Their offerings extend beyond just engagement rings to include wedding bands, appraisals, and repairs, showcasing their extensive expertise in fine jewelry.

Despite many positive experiences highlighted by customers who appreciated the attentive care and fair pricing, some negative feedback addresses issues with service delays and pricing clarity. However, the overall response atmosphere leans heavily positive.

**Overall Sentiment from Online Customer Reviews:**
Positive: 85%
Neutral: 10%
Negative: 5%

**Best Review:** Caily expressed her satisfaction after receiving a stunning engagement ring that she and her partner designed together, praising the store's professional approach and commitment to customer satisfaction.

**Worst Review:** Ashton pointed out a frustrating experience related to missed timelines during the custom design process, feeling that the service did not meet expectations.

**Opening Hours:**
| Day | Hours |
|-----------|----------------------|
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 10 AM - 5:30 PM |
| Wednesday | 10 AM - 5:30 PM |
| Thursday | 10 AM - 5:30 PM |
| Friday | 10 AM - 5:30 PM |
| Saturday | 10 AM - 3 PM |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.