Jared Galleria of Jewelry, located at 13957 S Virginia St, Reno, NV 89511-8917, is a renowned destination for engagement ring creation and exceptional customer service. The store offers a comprehensive range of jewelry services, including custom jewelry design, on-site repairs, ring sizing, and personalized engraving. The knowledgeable staff, including notable team members like Kristine and Brandon, are recognized for their friendliness and professionalism, making the shopping experience inviting and enjoyable.
Despite the overall positive sentiment, there are notable mixed reviews. While many customers praise the welcoming staff and the extensive selection of beautiful jewelry, some express frustration over service delays and issues with repairs. Research covered a total of 302 reviews.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%
Best Review: A customer named Frank highlighted the exceptional service received at the store, particularly praising the attentive care provided by Kristine and her ability to navigate the selection process with ease and expertise.
Worst Review: A customer named Michael expressed disappointment after the store failed to meet expectations regarding service during a sizing issue, feeling that the staff's attitude soured the experience despite a generally pleasant previous visit.
| Opening Hours |
|----------------------|
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 6:00 PM |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM|
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 302