Midtown Diamonds, Reno NV

Midtown Diamonds, located at 777 South Center St #102, Reno, NV 89501, is a premier jewelry store specializing in custom engagement ring creation and exceptional customer service. Owned by Erik Ottmann, who brings a wealth of experience from his family's former business, The Gem Gallery, Midtown Diamonds is well-regarded in Washoe County for its dedication to quality and craftsmanship. The shop is known for its diverse range of services, including jewelry appraisals, repairs, and custom designs, ensuring customers receive personalized support in creating their ideal engagement rings.

Customer feedback highlights the knowledgeable staff, notably Erik and Andrew, who prioritize customer service and work closely with clients to bring their vision to life. Many reviews praise the shop’s comfortable atmosphere and the attentive service, with regular mentions of the team's patience and expertise, especially when guiding customers through the engagement ring selection process. However, there are a few mixed sentiments regarding wait times for certain repairs.

Operating hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Midtown Diamonds has received a total of 379 reviews, reflecting a positive atmosphere overall.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%

Best Review:
Catherine praised the superb customer service at Midtown Diamonds, noting how quickly Erik sketched her custom pendant idea and the overall quality of the products.

Worst Review:
No distinct negative review was highlighted among the customer feedback provided.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.