DeVons Jewelers 5136 Meadowood Mall Reno NV

DeVons Jewelers, located at 13981 S Virginia St #402A, Reno, NV 89511, is a premier destination for engagement ring creation and exceptional jewelry service in Washoe County. This employee-owned jeweler boasts over 94 years of experience, offering a personalized approach to every customer. Their expert staff, including notable team members Darrin and Scott, are praised for their extensive knowledge and attentiveness, guiding customers through the engagement ring selection process with care and dedication.

With a stellar rating of 4.9 from 53 reviews, customers frequently highlight the excellent customer service provided by the knowledgeable staff. Positive feedback underscores the team’s commitment to helping clients find the perfect ring, with many noting the exceptional attention to detail. Furthermore, the store is recognized for its beautiful selection of jewelry and watches, particularly Rolex timepieces, making it a one-stop-shop for luxury items.

However, there are some drawbacks noted in the reviews, such as a difficulty with shipping watches for warranty service, which some customers found frustrating.

Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 95%
Neutral Sentiment: 3%
Negative Sentiment: 2%

Highlight Reviews:

Best Review: A customer appreciated the exceptional communication and service from Darrin while selecting an engagement ring, stating he went above and beyond to ensure satisfaction.

Worst Review: A shopper expressed disappointment over policies regarding shipping watches for warranty service, feeling restricted by their procedure.

Operating Hours:
- Mon - Fri: 10:00 AM - 7:00 PM
- Sat: 10:00 AM - 7:00 PM
- Sun: 11:00 AM - 6:00 PM

Staff Members:
- Darrin
- Scott

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.