Richard Dolgin Private Jeweler, located at 4901 W 119th St, Ste 200, Overland Park, KS 66209, offers an exceptional range of services, primarily focusing on creating custom engagement rings. The jeweler has built a reputation in Johnson County over four generations for its personal approach to jewelry making, ensuring each piece reflects the client's unique vision and style.
The talented staff, including Richard Dolgin and Marsha, are known for their expertise and commitment to customer satisfaction. They guide clients through the entire custom ring creation process, from initial design ideas to final execution, ensuring a seamless experience that values both quality and craftsmanship.
Customer sentiment reflects a positive atmosphere around the engagement ring services provided. Out of 63 reviews analyzed, approximately 82% expressed positive experiences, 12% were neutral, and 6% conveyed negative feedback. Customers frequently compliment the jeweler’s personal touch, quality craftsmanship, and attentive service, often praising the insightful guidance during the custom design process. However, some reviews indicate occasional concerns over interpersonal interactions and pricing perceptions.
Best Review: Alexa highlighted her satisfaction with her engagement ring, noting the sentimental touch of using a family diamond and the sourcing of natural sapphires for side stones, praising the outcome and the supportive service she received.
Worst Review: A customer named Katie expressed disappointment with the staff's demeanor during her visit, feeling that the personable service didn't match her expectations and left her with a negative impression.
Operating Hours:
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 9:00 AM - 12:00 PM
- Monday and Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 88%
Total Customer Feedback Reviewed: 63
Store Phone Number: 8165363610