Zales Jewelers, located at 11533 W 95th St, Ste. 118B in Overland Park, KS, operates within Johnson County and is known for its extensive collection of jewelry, particularly engagement rings. The store is currently open and offers various services, including custom engagement ring creation, repair services, and same-day delivery.

Customer reviews reflect a mix of sentiments regarding the store's services. With a total of 127 reviews analyzed, the overall sentiment scores are as follows: Positive - 70%, Neutral - 20%, Negative - 10%. Many customers have praised the quality of the products and the competitive pricing, highlighting the friendly staff. However, some reviews noted issues with communication among employees, which affected the customer experience.

Best Review: Ruben praised Zales for offering high-quality products at competitive prices, indicating a positive shopping experience.

Worst Review: Breana expressed frustration over the staff's lack of communication, where team members appeared to blame each other for deficiencies in service.

Opening Hours:
- Monday to Saturday: 11:00 AM - 8:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.