Noble House Jewelry, located at 11620 Metcalf Ave, Overland Park, KS 66210, is a reputable jewelry store known for its exceptional engagement ring creation and comprehensive jewelry services. With a focus on personalized service, the staff take the time to understand customer preferences, ensuring that each piece aligns with individual tastes and budgets. Customers frequently commend the expertise of owners Zoe and Douglas for their dedication to providing high-quality jewelry and outstanding customer care.
The store offers various services, including jewelry repairs, custom designs, and ring cleanings, all while maintaining a welcoming and friendly atmosphere. However, there are some mixed reviews regarding customer treatment, particularly about inclusivity and the handling of certain queries. Overall, the shop's long-standing presence and dedication to customer satisfaction in Johnson County have garnered a loyal client base.
The collection features a wide selection of unique pieces, making it a go-to destination for those seeking engagement rings or special gifts. Customers also appreciate the efforts made by staff to accommodate requests within budget constraints.
Operating Hours:
- Monday to Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Staff Members: Zoe, Douglas
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review:
Tony praised Noble House Jewelry for their superior service in purchasing an engagement ring and wedding band, highlighting the quick shipping and attention given during the buying process.
Worst Review:
Dion expressed frustration at the establishment's perceived lack of professionalism towards customers of color, feeling they received poor service and were refused assistance for a repair.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 328
Store Phone Number: 9134914861