Payne Anthony Creative Jewelers, located at 329 Trolley Square, Salt Lake City, UT 84102, operates in Salt Lake County and specializes in custom engagement rings and fine jewelry. The store has been a trusted name in the community since its establishment in 1972, thanks to its commitment to quality and personalized service. Customers highlight the extensive selection of exquisite diamonds and the ability to create custom designs that reflect individual tastes.
The knowledgeable staff, including individuals like Steve and Jennifer, are frequently praised for their attentive service and expertise in guiding clients through the engagement ring shopping experience. Many reviews describe a positive atmosphere, noting that the staff listen carefully to customer preferences and work diligently to meet their needs. However, there are isolated negative sentiments regarding customer service, suggesting that experiences may vary.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 12%
Negative: 6%
Most reviews emphasize the exceptional customer service and high-quality jewelry that Payne Anthony provides, creating a lasting impression on customers.
Best Review: A customer noted how the staff was extremely helpful in crafting the perfect engagement ring, highlighting the diverse selection and quality of the products available, which made the entire process enjoyable.
Worst Review: Another customer expressed dissatisfaction with a negative interaction regarding service, citing feelings of being overlooked and unappreciated during their visit, which led them to leave the store without making a purchase.
Operating Hours:
- Thursday: 11 AM – 6 PM
- Friday: 11 AM – 6 PM
- Saturday: 11 AM – 6 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
Staff mentioned: Steve, Jennifer
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.