Goodheart's Fine Jewelry Co. is a notable jeweler located at 7040 W 105th St, Overland Park, KS 66212, serving Johnson County. With a focus on custom engagement ring design, the store has built a reputation for quality craftsmanship and personalized service over decades, now operating under the second generation of the Goodheart family.
The knowledgeable staff, including owners Alan and Bruce Goodheart, is committed to ensuring a pleasant experience for clients looking to create unique pieces. They provide comprehensive services including ring sizing, watch repairs, pearl restringing, and custom design work, specializing in engagement rings that reflect the individuality of each couple.
Reviews reflect a mix of customer sentiments. While many praise the friendly service, high-quality craftsmanship, and the meticulous attention to detail in custom jewelry creation, some feedback points to less favorable experiences regarding staff demeanor during consultations.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Highlight Reviews:
Best Review: A customer highlighted the exceptional service provided by Alan at Goodheart's, noting he was enthusiastic about transforming their vision for a custom engagement ring into reality, ensuring timely updates throughout the process.
Worst Review: Another customer expressed disappointment with their experience, describing rudeness from a staff member during a visit, which left them feeling upset about what should have been an exciting moment regarding resizing their wedding ring.
**Hours of Operation:**
| Day | Hours |
|-----------|-------------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 12:00 PM|
| Sunday | Closed |
Staff Members: Alan Goodheart, Bruce Goodheart
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 32