Karats Jewelers, located at 8651 W 135th St, Overland Park, Kansas 66223, is a premier destination for those seeking exceptional engagement rings and personalized jewelry services. The store, renowned for its extensive selection of over 5,000 engagement rings and wedding bands, is a family-owned business with a strong reputation in Johnson County. Customers can expect a welcoming atmosphere, courtesy of knowledgeable staff led by owner Andy, who take the time to understand each client's needs and preferences.
Karats offers various services, including jewelry repairs, custom ring design, and pain-free resizing, with a commitment to customer satisfaction evident through their helpfulness and exceptional service. Reviews highlight their willingness to work within budgets while providing top-tier options without the pressure often found in larger chain stores.
Operating Hours:
- Monday to Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed
Customer Reviews Sentiment:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlighting the overall sentiment, the majority of online reviews reflect a strong appreciation for Karats Jewelers, specifically praising their selection and customer service.
Best Review:
Scott noted the outstanding customer service and impressive selection at Karats, mentioning that he consistently found the staff to be friendly and accommodating, making his purchase experience joyful.
Worst Review:
Eugene expressed disappointment with the service he received while seeking an appraisal for his watch, feeling that the clerk was dismissive and that the quality of service did not align with his expectations.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 1364
Store Phone Number: 913-239-0735
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
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Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.