Kay Jewelers is located at 11261 W 95th St, Unit 23, Overland Park, KS 66214, in Johnson County. This jewelry store specializes in crafting beautiful engagement rings and offers a variety of services, including jewelry maintenance and repair, custom and special orders, diamond upgrades, gold exchange, appraisals, and financing options. Customers appreciate the knowledgeable staff, with particular mention of employees like Tatiana, who are noted for their assistance in selecting the perfect ring.

Overall Sentiment from Online Customer Reviews:
The general atmosphere reflects mixed sentiments based on customer feedback. Positive experiences highlight excellent customer service and helpful staff, with approximately 65% of reviews expressing satisfaction. However, about 20% of reviews report negative experiences, particularly regarding pressure sales tactics and service concerns.

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Mentioned staff includes Tatiana.

Best Review: A customer appreciated Tatiana for helping them find the perfect ring for their daughter, noting her friendliness and expertise.

Worst Review: One customer expressed frustration about a negative experience involving pressure tactics from the staff that marred their engagement ring shopping experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.