Jewelry Doctors, located at 11575 W 95th St, Overland Park, KS 66214, offers a range of services specializing in engagement ring creation and jewelry repair. The skilled staff emphasizes customer service, with many clients noting the friendly and professional assistance they received. The business operates in Johnson County and has been recognized for its ability to create custom engagement rings tailored to individual preferences.
With a total of 147 reviews analyzed, the feedback presents a mixed sentiment towards the jeweler.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 25%
- Negative: 15%
Positive reviews highlight the knowledgeable staff and their expertise in jewelry repair and custom designs. Customers have praised the quick service and high-quality workmanship when resizing and repairing rings.
However, negative feedback points to inconsistency in customer service, particularly related to repair quality and communication issues, with some reviewers expressing frustration over their experiences.
Best Review:
Laura mentioned that Jewelry Doctors provided exceptional customer service and quality work, stating her gratitude for the friendly assistance and reasonable pricing during her jewelry repair visits.
Worst Review:
Lynda shared her disappointment regarding the service experience with a family heirloom watch, indicating that it was returned damaged and took an excessively long time for repairs, along with rude interactions from staff.
| **Operating Hours** |
|-----------------------|
| Monday - Friday: 11:00 AM - 7:00 PM |
| Saturday: 11:00 AM - 7:00 PM |
| Sunday: Closed |
Staff members recognized in reviews include Paul and Jody.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 147
Store Phone Number: 9138885985
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.