Toner Jewelers, located at 6285 West 135th Street, Overland Park, KS 66223, is a premier destination for engagement ring creation and a range of jewelry services in Johnson County. With a team dedicated to providing exceptional customer service, Toner Jewelers specializes in crafting custom engagement rings tailored to each individual's style and preferences. The staff, including owner Mike Toner, along with experts like Alisha, Ashley, and Breannah, are praised for their knowledge and warm approach, helping customers explore a wide selection of diamonds and settings. The jeweler also offers on-site jewelry repair, appraisals, and gold buying services.
Operating hours are as follows:
- Monday: Closed
- Tuesday to Friday: 10:00 am - 6:00 pm
- Saturday: 10:00 am - 5:00 pm
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The sentiment reflected in customer reviews is predominantly positive. Approximately 90% of reviews express satisfaction with the service, quality of jewelry, and the helpfulness of the staff. Around 6% remain neutral, while 4% convey negative experiences.
Best Review:
A customer named Jenny highlighted the exceptional service provided by Breannah while selecting her engagement ring. She appreciated the practical advice offered that helped her narrow down her options, leading to a satisfying purchase experience.
Worst Review:
On the other hand, a reviewer named Candy expressed disappointment regarding a repair service, feeling that the charge for a minor adjustment was excessive, which affected her overall impression of the store's pricing strategy.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 93%
Total Customer Feedback Reviewed: 652
Store Phone Number: 9136633092