Drue Sanders Custom Jewelers, located at 1675 Western Avenue, Albany, NY 12203, operates in Albany County. This esteemed jewelry establishment specializes in creating custom engagement rings and other finely crafted jewelry pieces for over 45 years. The owner, Drue Sanders, is known for her artistic expertise and high-quality craftsmanship, ensuring that each piece reflects the client's vision.

With a reputation for both customer service and exquisite designs, the store offers services including jewelry repair, appraisal, and personalized custom creations. Customers have praised the attentive service and the ability to create pieces tailored to individual preferences, making it a preferred destination for engagement rings.

The store is open during the following hours:
- Tuesday: 10am – 6pm
- Wednesday: 10am – 6pm
- Thursday: 10am – 6pm
- Friday: 10am – 6pm
- Saturday: 10am – 3pm
- Sunday: Closed
- Monday: Closed

Overall sentiment from online customer reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Positive reviews highlight the skill and creativity of Drue Sanders and her staff, with customers expressing satisfaction with the custom designs and professional service. However, some negative feedback points to experiences of perceived rudeness and issues with product quality, particularly concerning repairs.

Best Review:
Stephanie noted the wonderful service and attention to detail in her engagement ring, stating that the staff worked collaboratively to create a one-of-a-kind piece she cherishes.

Worst Review:
Dejan expressed dissatisfaction, citing multiple repair issues with wedding bands purchased from the store, claiming that the diamonds used were of poor quality and not worth their original purchase price.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.