Eden Jewelers, located at 911 Central Ave, Westgate Plaza, Albany, NY 12206, is a family-owned jeweler noted for its exceptional engagement ring creation services. The shop boasts a diverse inventory of 10k, 14k, and even some 18k gold pieces, and is well-regarded for its ability to provide custom nameplates and on-the-spot jewelry repairs. With a phone number of (518) 489-6050, customers can expect a welcoming atmosphere enhanced by a knowledgeable staff, including well-praised members like Andy and Ezgi.

With a total of 970 reviews analyzed, the sentiment regarding Eden Jewelers is generally positive. Customers frequently commend the friendly service, quick repairs, and reasonable pricing. Positive commentary highlights the expertise of the staff in guiding customers through the engagement ring selection process, while a few negative feedback instances cite high prices or misunderstandings regarding service costs.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: A customer shared that the staff's professionalism and expertise made the process of finding the perfect engagement ring enjoyable, specifically noting the attentiveness of Andy during their visit.

Worst Review: One reviewer expressed disappointment, stating that their watch was damaged while being repaired at the store, indicating a lack of professionalism during that incident.

Opening Hours:
- Monday to Friday: 9:30 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members Mentioned: Andy, Ezgi

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.