Philip Alexander Jewelers, located at 471 Albany Shaker Rd, Albany, NY 12211, is a premier destination for custom engagement ring creation and various jewelry services in Albany County. This family-owned jeweler has built a reputation for its extensive selection of modern and antique jewelry. The store offers expertise in crafting unique engagement rings tailored to individual preferences, ensuring a personalized experience for customers. The skilled staff, including owner Phil and jewelry experts like Karen and Eric, are noted for their attentive service and commitment to helping customers find the perfect piece for their special occasions.

Operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The reviews indicate a very positive sentiment surrounding Philip Alexander Jewelers, with approximately 90% positive feedback, 5% neutral comments, and 5% negative responses reflected in a total of 120 reviews. Customers frequently highlight the exceptional customer service, quality of the jewelry, and the friendly atmosphere.

Highlight Reviews:
Best Review:
Tracy expressed that the small business environment at Philip Alexander Jewelers makes customers feel comfortable and akin to family, noting their excellent service and pricing.

Worst Review:
John raised concerns about the pricing practices at the store, feeling that the value offered for selling jewelry was significantly lower than expected.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.