Robert Fine Jewelry and Gift Shop Albany NY

Offering a blend of excellent craftsmanship and personalized service, Robert Fine Jewelry stands out as a premier destination for engagement ring creation in Guilderland, Albany County. Since 1983, Robert and his team have been providing a range of services including custom designs, jewelry repairs, and on-premise sales, ensuring that customers can interact directly with the jeweler responsible for their pieces. The store is well-regarded for its focus on client relationships and the quality of its offerings, including an impressive selection of engagement rings tailored to individual preferences.

The engagement ring creation process is highlighted by the staff's attention to detail and dedication to realizing customers' visions. Reviews reflect a strong positive sentiment, with numerous clients praising the friendly and knowledgeable service provided by Robert and his son, Elias. Customers appreciate the unique approach in which they feel treated like family, further enhancing their experience during such a significant purchase.

However, there are some mixed sentiments. While the majority of the reviews are favorable, a few negative comments indicate occasional dissatisfaction regarding communication. Overall, the team’s commitment to quality and customer satisfaction is a hallmark of Robert Fine Jewelry.

Address: 2050 Western Avenue, Suite 110, Guilderland, NY 12084
Phone: (518) 464-6640

Operating Hours:
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews leans positive, with approximately 95% of reviews expressing satisfaction regarding the jeweler's services. Approximately 5% of reviews provided neutral or negative sentiments, referencing issues such as communication drawbacks.

Best Review:
A customer named Carole shared that after visiting Robert Fine Jewelry to get her rings resized, she felt welcomed and became a returning client. The service was professional and the results were beautiful, leading her to recommend the store repeatedly.

Worst Review:
A reviewer named Celow Banks indicated that they found Robert to be somewhat brusque and unyielding, which led them to avoid returning for future business.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.