Truman Jewelers is a trusted independent jewelry store specializing in crafting exquisite engagement rings and custom jewelry. Located at 71 North Pearl Street, Albany, NY 12207, the shop has been personal and family-owned by Paul Crabbe for over 25 years, serving the Albany County community with passion and expertise. Paul brings over 47 years of experience in jewelry design and repair, and with a commitment to quality, he also has trained his stepdaughter, Megan, to uphold the family tradition of fine craftsmanship.
Truman Jewelers offers a range of services, including custom design, jewelry and watch repair, and cleaning. They are dedicated to providing personalized service to ensure each customer finds the perfect piece for their special occasions.
Operating hours are as follows:
- Monday to Friday: 11:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
- Phone: (518) 432-4653
Overall Sentiment from Online Customer Reviews:
Out of a total of 7 reviews, the feedback reflects a mixed sentiment, with approximately 57% positive, 14% neutral, and 29% negative. While many customers appreciate the warm service and craftsmanship, some have expressed concerns about pricing and communication issues.
Best Review:
Christopher praised the jeweler for their patience and attention to detail during the engagement ring creation process, highlighting their commitment to ensuring everything was perfect.
Worst Review:
Malik shared a disappointing experience regarding a custom ring purchase, stating issues with the ring’s gold quality and communication about pricing changes that left him unsatisfied with the service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 64%
Total Customer Feedback Reviewed: 7
Store Phone Number: 5184324653