Hannoush Jewelers, located at 112 Wolf Rd, Albany, NY 12205, is a renowned family-owned jeweler committed to creating exquisite engagement rings and providing exceptional customer service. With a focus on personalized service, the team, including knowledgeable staff members such as Michele and David Hannoush, works closely with clients to ensure their vision for an engagement ring is brought to life. The store offers a comprehensive range of services, including custom jewelry design, diamond selection, and professional repairs, making it a comprehensive destination for all jewelry needs in Albany County.
Customers appreciate the welcoming atmosphere and attentive service, with many praising the staff for their expertise and willingness to assist in selecting the perfect piece. Positive reviews highlight the store's extensive selection, competitive pricing, and the staff's genuine dedication to customer satisfaction. However, there were also some negative experiences shared, indicating that there may be occasional inconsistencies in the service level received.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlighted customer feedback paints a well-rounded picture of Hannoush Jewelers.
Best Review:
Crystal commended Hannoush for their outstanding customer service, noting the staff's ability to make customers feel like family while providing knowledgeable assistance in selecting a unique piece of jewelry.
Worst Review:
Anthony expressed dissatisfaction with a negative encounter regarding store policies during a pandemic, feeling that he was treated unfairly when asked to remove his mask at the entrance.
Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Michele Richardson
- David Hannoush
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.