Elite Jewelers in Fairfax VA

Elite Jewelers, located at 11729 Fair Oaks Mall, Fairfax, VA 22033, offers an impressive experience for those seeking exquisite engagement rings and personalized jewelry services. With a solid reputation backed by 706 reviews, the store excels in engagement ring creation, providing a wide selection and high-quality craftsmanship. The knowledgeable staff, including attentive associates like Nazy, Maia, and Moe, consistently receive praise for their professionalism and willingness to assist customers in finding the perfect piece.

The services offered at Elite Jewelers encompass jewelry redesign, repairing, cleaning, polishing, and custom design, ensuring clients leave with precisely what they envisioned. The pricing is competitive, and financing options are available, which adds to the appeal for those on a budget.

However, there are mixed sentiments from customers. While many appreciate the exceptional customer service and the quality of their purchases, some clients have expressed dissatisfaction with issues regarding repairs and their no-return policy, indicating that experiences may vary.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
A customer commended Nazy for her exceptional assistance in selecting an engagement ring, noting that she was helpful, insightful, and made the buying process enjoyable.

Worst Review:
One review highlighted a negative experience with a customer feeling pressured during the purchasing process, expressing disappointment over the high prices compared to other jewelers.

Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Members Mentioned:
- Nazy
- Maia
- Moe

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.