Daniel Roberts Fine Jewelers, located at 10254 Main St, Fairfax, VA 22030, specializes in the creation of engagement rings and offers comprehensive jewelry services. Established in 1995, this family-owned business provides a personal touch to fine jewelry, including custom designs and appraisals. The owner, Daniel Roberts, is noted for his craftsmanship and dedication to enhancing customers' lives with brilliant pieces.
With a total of 69 reviews analyzed, the feedback exhibits a wide range of experiences. Customers have praised the jewelry's quality and the thoughtful creation process, with many appreciating the engagement rings crafted here. However, some clients have expressed dissatisfaction regarding customer service and pricing.
Overall Sentiment from Online Customer Reviews:
- Positive: 42%
- Neutral: 25%
- Negative: 33%
Opening Hours:
- Monday to Friday: 11 AM – 6 PM
- Saturday: 12 PM – 4 PM
- Sunday: Closed
Staff:
- Daniel Roberts
Best Review: A customer highlighted the outstanding service and expertise of Daniel Roberts in creating a custom engagement ring, emphasizing the quality of craftsmanship and the supportive nature of the staff.
Worst Review: One customer expressed frustration over an unprofessional encounter, detailing a negative experience with customer service and pricing that felt excessive for the service received.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 54.5%
Total Customer Feedback Reviewed: 69
Store Phone Number: 7039510070