Eminence Jewelers, located at 9520 Main St, Fairfax, VA, is a highly-rated jeweler specializing in custom engagement ring creation and exceptional customer service. With a remarkable rating of 4.9 based on 23 reviews, the shop is renowned for its personalized approach, led by staff members like Monann and Moline, who are praised for their kindness, patience, and expertise in designing stunning rings that incorporate sentimental stones. Customers appreciate the flexible services offered, including jewelry repairs, ring resizing, and engraving, making it a versatile destination for all jewelry needs.
Operating in Fairfax County, Eminence Jewelers is known for its commitment to high-quality craftsmanship and reasonable pricing. While most reviews express satisfaction with the quality and service, a few negative sentiments touch on pricing and service inconsistencies.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 4%
Negative: 4%
Best Review: Holly praised Eminence Jewelers for the excellent service and personalized attention in finding the perfect piece, specifically highlighting Monann's attentive nature.
Worst Review: Anna expressed that while the service was friendly, her jewelry repairs did not meet her expectations regarding quality, resulting in disappointment despite higher prices.
Opening Hours:
| Day | Hours |
|-----------|----------------------|
| Monday | Closed |
| Tuesday | 10:30 AM - 5:30 PM |
| Wednesday | 10:30 AM - 5:30 PM |
| Thursday | 10:30 AM - 5:30 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff Members:
- Monann
- Moline
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 23