Grand Jewelers, located in Fairfax County at 11750 Fair Oaks Mall, Ste L136, Fairfax, VA 22033, offers exceptional engagement ring creation and a variety of jewelry services. With a phone number of (703) 896-4610, the store operates Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.

This jeweler specializes in custom engagement rings, showcasing extensive expertise in turning customer visions into reality. The experienced staff, including names like V and Sam, are often praised for their professionalism, patience, and the personal attention they provide to clients seeking unique designs and valuable pieces. Feedback indicates that many customers appreciate the wide selection of jewelry, competitive pricing, and knowledgeable service.

However, not all reviews are positive. Some customers have reported dissatisfaction regarding perceived high prices for certain items and issues with customer service.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlight Reviews:
Best Review: One reviewer commended the store for its outstanding customer service and variety when purchasing a diamond tennis bracelet and a gold chain, highlighting an excellent experience with staff member Sam.
Worst Review: A negative experience was shared by a customer who felt the jewelry store misrepresented their products and reported issues with staff demeanor while discussing repair options for an expensive ring.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Day | Hours |
|------------|-------------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Staff Members:
- V
- Sam