Jared Galleria of Jewelry, located at 12960 Fair Lakes Shopping Center, Fairfax, VA 22033-5176, is recognized for its extensive range of fine jewelry and engagement ring creation services. With a notable collection of engagement rings, the jeweler specializes in custom designs, allowing couples to create unique pieces that reflect their love stories. Customers have praised the staff's knowledge and willingness to assist throughout the ring selection process.
However, experiences may vary, as some reviews indicate issues with customer service and communication regarding repairs and resizing. The atmosphere can be warm and welcoming, especially when interacting with diligent staff who strive to meet clients' needs.
The store operates with the following hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%
Best Review:
A customer expressed appreciation for the outstanding service at the Fairfax location, highlighting how staff members were instrumental in designing a custom engagement ring.
Worst Review:
Another customer encountered significant frustration with the ring repair process, indicating that the service could be disorganized and that they faced obstacles in getting timely assistance.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 455