Nupen Jewelers, located at 11238 James Swart Circle, Fairfax, VA 22030, is a distinguished jeweler known for its expertise in creating stunning engagement rings and providing exceptional customer service. With a legacy of over 60 years, this family-owned business prides itself on quality craftsmanship and customer satisfaction.
The store offers a variety of services, including custom engagement ring design, jewelry repairs, resizing, and appraisals. Tor Nupen, the owner, is frequently praised for his integrity and artistic skill, making the ring creation process seamless and tailored to customers' preferences. The staff is noted for their professionalism and attentive guidance, helping clients navigate through different styles and options.
Overall Sentiment from Online Customer Reviews:
The sentiment from customer reviews is predominantly positive, with approximately 85% reflecting satisfaction with the services and quality provided. Around 10% of reviews fall into a neutral category, while approximately 5% express negative experiences related to service consistency.
Opening Hours:
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Tor Nupen
Best Review: A customer highlighted how Tor listened attentively to their preferences during the design process, resulting in a unique and beautiful engagement ring that exceeded their expectations.
Worst Review: Another customer mentioned disappointment with the craftsmanship of their engagement ring, as stones began to fall out shortly after the purchase, expressing frustration over the need for repairs.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 102
Store Phone Number: 7033523552