Fixed in a Flash Jewelry, located at 2051 Richmond Rd, Suite 110, Lexington, KY, is well-regarded for its engagement ring creation services and other jewelry repairs. Situated in Fayette County, this community-oriented shop has been serving customers for over 27 years, gaining a reputation for professionalism and a welcoming atmosphere.
The team here is known for their dedication and skill in custom jewelry design, particularly engagement rings. They collaborate closely with customers to bring their unique visions to life, focusing on personal touches and quality craftsmanship. Clients appreciate the quick turnaround for simpler fixes like watch battery replacements and ring resizing, often highlighting the friendly and attentive staff. However, some feedback indicates there can be occasional delays with more complex repairs, leading to mixed experiences for a small number of customers.
Customer Sentiment: Approximately 80% of patrons report high satisfaction, while around 10% share neutral feelings, and another 10% express frustrations regarding service delivery.
Opening Hours:
Monday to Thursday: 10:00 AM – 5:30 PM
Friday to Sunday: Closed
Best Review: Ann praised the excellent service and reasonable pricing, describing Fixed in a Flash as her go-to place for all jewelry repair needs.
Worst Review: Rischard had a negative encounter, feeling frustrated over a long wait for a chain repair, suggesting a lack of communication regarding the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 85