Princess Jewelers, located at 3401 Nicholasville Rd, Fayette Mall, Lexington, KY 40503, is renowned for its expertise in engagement ring creation and a variety of jewelry services. With a dedicated team, including owner Sam, the store specializes in customizing engagement rings, providing onsite jewelry repair, and offering battery replacement services.

The store has gathered a total of 58 reviews, showcasing a diverse clientele’s experiences. Positive reviews highlight the exceptional customer service, with many praising Sam for treating customers like family and providing great value for quality pieces. Customers have described their experiences as enjoyable and recommend the store for its reasonable prices and friendly staff.

However, there are negative sentiments as well, with a few customers reporting issues related to quality and service, including claims of receiving low-quality jewelry and unresponsive customer service during visits.

Overall Sentiment from Online Customer Reviews:
The overall sentiment reflects a mix of experiences, with approximately 70% positive, 20% neutral, and 10% negative feedback from online reviews.

Best Review:
Maylin Taylor noted an amazing service experience, stating that the owner treats loyal customers like family and offers a fine selection of jewelry.

Worst Review:
Vidhi A. shared a negative experience, describing the owner as rude and highlighting dissatisfaction with the service related to ring resizing, with claims of damage to her ring.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Tuesday: 11 AM - 7 PM
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM
- Friday: 11 AM - 7 PM
- Saturday: 11 AM - 7 PM
- Sunday: 11 AM - 7 PM
- Monday: 11 AM - 7 PM

Staff:
- Sam (Owner)