Jared Galleria of Jewelry is a well-regarded jeweler situated in Lexington, Kentucky, specializing in engagement ring creation and a variety of other jewelry services. Known for its extensive selection, the store provides custom jewelry design, on-site repairs, personalized engraving, and expert jewelry cleaning. The staff is described as generally friendly and knowledgeable, contributing to a welcoming shopping experience.
Located at 111 W Reynolds Rd, Lexington, KY 40503-3685, you can reach them at (859) 271-0138. The store operates with the following hours:
| Day | Hours |
|-----------|--------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
Overall Sentiment from Online Customer Reviews:
The general sentiment from customer reviews is mixed, with approximately 35% positive feedback, 15% neutral, and 50% negative responses. Customers often praise the selection and expertise of some staff members, while negative experiences stem from perceived poor customer service and communication issues.
Best Review:
A customer praised the friendly and patient staff at Jared Galleria of Jewelry for their assistance in selecting and resizing an engagement ring. They noted that the employee went above and beyond to ensure their needs were met.
Worst Review:
One dissatisfied customer expressed frustration over the service they received, mentioning that they were ignored multiple times when entering the store, which led them to leave without making a purchase. This sentiment underscored their disappointment with the customer experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 42.5%
Total Customer Feedback Reviewed: 147