Joe Rosenberg Jewelers Lexington KY

Joe Rosenberg Jewelers, located at 163 E Main Street, Lexington, KY 40509, offers a rich history in crafting exquisite engagement rings and providing exceptional customer service. Established in 1896, this family-owned jeweler specializes in custom engagements and offers comprehensive repair services. The current owner, Jim Triantafilou, is a certified horologist and GIA-trained gemologist with over 20 years of experience in the store.

Customers have noted the quality of service, with many praising the warm, welcoming atmosphere and the staff's expertise in assisting with personalized engagement ring design. However, a few reviews reflect concerns about perceived honesty regarding jewelry valuations.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 15%
Negative sentiment: 10%

Customer reviews highlight a range of experiences, illustrating both the strengths and weaknesses noted in feedback.

Best Review:
Alex Krisko remarked on the trustworthy nature of the staff, emphasizing their reliable service for watch repairs and customer interactions, which strongly supports their positive reputation.

Worst Review:
Luke C. expressed dissatisfaction regarding the store’s jewelry valuation process, claiming the staff provided conflicting information about the authenticity of a diamond, leading to a lack of trust.

Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Staff:
- Jim Triantafilou

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.