Mithril Ltd, located at 141 N Limestone, Lexington, KY 40507, is a notable custom jewelry store specializing in engagement ring creation and various jewelry services. With a focus on providing personalized design experiences, Mithril has been a staple in the local jewelry community for many years. Their knowledgeable staff is dedicated to crafting unique engagement rings that align with each client's vision.
The store has garnered a positive reputation among customers, particularly for their attentive service and custom designs. Many reviews highlight the craftsmanship and detail that go into every piece. Positive sentiments reflect a score of approximately 85% satisfaction among reviewers, while approximately 10% regard their service as neutral and 5% express dissatisfaction.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
A customer named Connie shared decades of loyalty to Mithril, praising the fantastic work of the staff, especially Ray and his brothers, expressing excitement over returning for more jewelry creations.
Worst Review:
One reviewer, JoAnne, noted a lack of urgency in handling orders, feeling that the engagement ring she inquired about lacked timely updates, which left her feeling uncertain about the process.
**Opening Hours**
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 22
Store Phone Number: 8592541224