Reeds Jewelers, located at 3473 Nicholasville Rd, Space 704, Lexington, KY 40503, offers a remarkable experience for those seeking to create the perfect engagement ring. Known for its focus on customer service and engagement ring design, this family-operated jewelry store features knowledgeable staff, particularly praised are associates like Kaitlyn, Alana, and Tim, who consistently provide helpful, friendly service. The store's commitment to quality is evident, as they offer various services including jewelry and watch repair, resizing, and cleaning. Customers also commend their selection, especially regarding high-quality diamonds and personalized services tailored to individual needs.

Overall, the reception from customers reveals a strong inclination towards positive experiences, with many highlighting the exceptional customer service and knowledgeable staff. However, a few reviews note inconsistencies in service quality, suggesting room for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 8%
Negative: 5%

Best Review: Rachel praised the outstanding customer service received at Reeds Jewelers, applauding their attentive staff and quality selection, leading her to feel confident and satisfied with her purchase.

Worst Review: A customer named Supergirl expressed disappointment, having visited the store without being approached by an associate during her time there, feeling overlooked and unassisted.

**Store Hours:**
- Monday - Thursday: 11:00 a.m. - 7:00 p.m.
- Friday - Saturday: 10:00 a.m. - 8:00 p.m.
- Sunday: 12:00 p.m. - 6:00 p.m.

**Staff Members:**
- Kaitlyn
- Alana
- Tim

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.