John David Jewelers, Durham NC
John David Jewelers, located in Durham County at 4015 University Drive, Suite G, is a family-owned jewelry store specializing in engagement ring creation and various custom jewelry services. With a strong reputation bolstered by 146 reviews, this establishment is celebrated for its personalized approach and exceptional craftsmanship. The owner, David, along with his wife Gaybeth, is praised for their dedication to customer satisfaction and their expertise in guiding clients through the engagement ring design process.
The store offers a comprehensive range of services, including custom jewelry fabrication, redesigning of old jewelry, jewelry repair, hand engraving, and appraisals. John David Jewelers is known for transforming customer ideas into stunning, one-of-a-kind pieces, often using heirloom materials to create meaningful rings.
Operating hours for John David Jewelers are as follows:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Customer reviews reflect a notably positive atmosphere.
Overall Sentiment from Online Customer Reviews:
Positive: 94%
Neutral: 3%
Negative: 3%
The overwhelming majority of customers express satisfaction with the quality of service and the final products, highlighting the welcoming nature of the staff.
Best Review:
Abigail praised the incredible customer service provided by David and Gaybeth, noting their warmth and dedication during the ring creation process. She found them to be knowledgeable and accommodating, ensuring a delightful experience.
Worst Review:
A reviewer named Clara expressed disappointment regarding a high repair cost and an unsatisfactory response from staff regarding her boyfriend's inquiry. She felt that the communication was condescending and criticized the perceived predatory pricing tactics.
* For this overview, customer feedback were viewed on Yelp, Google, and Facebook.
Staff Mentioned: David, Gaybeth
