Helzberg Diamonds is a jewelry store located at 6910 Fayetteville Rd, Ste 185, Durham, NC 27713, with a phone number of (919) 484-8950. This store specializes in the creation of engagement rings and offers a wide selection of diamond jewelry and brand-name watches.

The sentiment from online customer reviews reflects a mix of positive and negative experiences. The positive reviews highlight the welcoming atmosphere and attentive service provided, particularly for those looking for engagement rings. Some customers appreciated the helpful staff in guiding them through their selections. However, several negative reviews point to issues with product quality and customer service, including complaints about resizing and repair mishaps, which led to dissatisfaction with the engagement ring experience.

Overall Sentiment from Online Customer Reviews:
Positive: 33%
Neutral: 0%
Negative: 67%

Opening Hours:
- Monday to Saturday: 10:00 AM – 9:00 PM
- Sunday: 12:00 PM – 6:00 PM

Highlight Reviews:
Best Review: A review from a customer noted the excellent service provided when selecting a ring for a family birthday, emphasizing that they felt valued and received ample support during their visit.
Worst Review: Another customer reported severe dissatisfaction due to multiple issues with an engagement ring they purchased, mentioning the poor response from the staff when they sought assistance.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.