REEDS Jewelers is a renowned establishment located at 6910 Fayetteville Rd, Suite 186, Durham, NC 27713, serving Durham County. This jeweler is particularly celebrated for its engagement ring creation services, offering a wide range of options to meet varying preferences and budgets. Customers can expect a professional and attentive service experience, with knowledgeable staff available to guide them through the selection process.

The store operates under the commitment to high-quality craftsmanship and customer satisfaction, providing services such as custom jewelry design, ring resizing, and repair. The staff at REEDS, including notable associates like Stephen and Eduardo, are known for their friendly demeanor and dedication to clients, often going above and beyond to ensure a memorable shopping experience.

However, reviews indicate mixed sentiments surrounding customer experiences. Positive feedback generally highlights the high level of customer service and beautiful ring options, praising the helpfulness of the employees. Conversely, some customers reported delays and communication issues regarding the status of their orders, leading to frustration.

Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 15%
- Negative: 30%

Best Review:
Greg mentioned excellent customer service and professionalism during the engagement ring shopping process, emphasizing how the attentive staff provided multiple options without any pressure to buy.

Worst Review:
Danielle expressed frustration over a delayed ring resizing service, noting a lack of communication regarding the status and suggesting her ring had not been worked on when she followed up after several weeks.

Operating Hours:
- Monday - Thursday: 11:00 AM - 7:00 PM
- Friday - Saturday: 11:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.