Jared Galleria of Jewelry, located at 4381 Everhard Road NW, Canton, OH 44718, is a reputable jeweler specializing in engagement ring creation and various jewelry services. With a strong emphasis on customer service, the store operates within Stark County and is known for its extensive selection of fine jewelry, including personalized pieces. Services offered include custom jewelry design, on-site repairs, ring sizing, and engraving. The knowledgeable staff, including associates like Mat and Michelle, are dedicated to assisting customers through the jewelry selection and creation process, making it a top choice for couples looking to craft their perfect engagement ring.
The store has received a total of 133 reviews, reflecting a mix of positive and negative sentiments.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Positive reviews highlight the friendly and helpful nature of the staff, especially mentioning the excellent service provided by Mat, who is described as attentive and knowledgeable. Customers appreciate the personalized experience when creating or purchasing their engagement rings.
Negative reviews, on the other hand, express concerns about the sales approach in-store, with some customers feeling pressured during their shopping experience. Issues with the quality of repairs and return processes are also noted, leading to frustrations.
Best Review: Margaret praised the store for its competitive pricing and diverse inventory, emphasizing the exceptional customer service received during her visit.
Worst Review: Cheryl recounted a disappointing experience with multiple repairs on her ring, highlighting poor customer service during her attempts to return it after persistent issues.
| Store Hours |
|---------------------|
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 6:00 PM |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
Staff members mentioned include Mat and Michelle.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.