2AU Limited, located at 200 5th St, West Des Moines, IA, is a contemporary jewelry design studio and art gallery specializing in creating unique engagement rings. Owned by Ann Au, who brings over 42 years of experience in the jewelry business, this studio emphasizes a personalized approach, allowing customers to collaborate with skilled artisans to design one-of-a-kind pieces of jewelry that reflect their individuality and style. The store is noted for its extensive selection of precious and semi-precious gemstones, and clients are welcomed to participate in every step of the design process, starting from initial drawings to the creation of wax models and finalization of their dream engagement ring.

The store offers a variety of services, including custom jewelry design and repair services, sure to meet the needs of individuals seeking special creations for significant occasions. Customers have expressed appreciation for the attention to detail and the impressive craftsmanship associated with their engagement ring creations. However, there have been a few complaints regarding customer service, with some reviews mentioning rude interactions with staff.

Overall sentiment from online customer reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review: Jason highlighted the quality of craftsmanship and the variety of artists represented in the store, praising Ann for her expertise and the beautiful selection available.
Worst Review: Sarah noted a disappointing experience with rude behavior from a staff member, which marred her visit.

**Opening Hours:**
Wednesday: 10 am – 5 pm
Thursday: 10 am – 5 pm
Friday: 10 am – 5 pm
Saturday: 10 am – 3 pm
Sunday: Closed
Monday: Closed
Tuesday: 10 am – 5 pm

Staff Member: Ann Au

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.