Joseph & Sons Jewelers in West Des Moines IA

Josephs Jewelers, located at 5425 Mills Civic Parkway, West Des Moines, IA 50266, is a family-owned jeweler renowned for its exceptional engagement ring creation services. With a legacy dating back to 1871, Josephs offers a wide range of unique and custom designs, providing a personalized experience for those seeking the perfect symbol of love. The store's knowledgeable staff, including sales associates like Mikell and Annmarie, are dedicated to guiding clients through every step of the engagement ring selection process, ensuring an enjoyable and memorable experience.

The store also provides jewelry repair, restoration, and redesign services, making it a one-stop destination for all jewelry needs. Josephs Jewelers operates in Polk County, where it has built a reputation as a trusted jeweler among customers.

Operating Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:30 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews is positive, with approximately 75% of customers expressing satisfaction with their experiences. Approximately 15% have a neutral sentiment, while 10% reflect negative experiences.

Highlight Reviews:
Best Review: Annette shared her positive experience with Josephs, highlighting their extensive selection and the attentive service she received when picking out gifts for her family. The staff made her feel valued, and she was thrilled with the let-down surprise of receiving “gold boxes” at a family gathering.

Worst Review: Julie expressed dissatisfaction with the repair service of her mother's ring. After a negative experience involving a broken stone and inadequate communication, she stated her intentions to seek a different jeweler for future needs.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members:
Mikell, Annmarie