Jared Galleria Of Jewelry Jordan Creek Town Center, West Des Moines IA

Jared Galleria of Jewelry, located at 101 Jordan Creek Pkwy., Ste. 12560, West Des Moines, IA 50266-8181, offers a comprehensive engagement ring creation service alongside a wide range of jewelry options. The store operates in Polk County and focuses on providing an exceptional customer experience, with trained staff available to assist customers in selecting or designing the perfect engagement ring tailored to their preferences. Customers can benefit from services such as custom jewelry design, on-site repairs, engraving, and personalized consultations with knowledgeable staff members.

The store is open during the following hours:

| Day | Hours |
|-----------|-----------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |

Overall customer feedback has been mixed, with a total of 328 reviews providing insights into the store's performance.

Overall Sentiment from Online Customer Reviews:
Positive: 35%
Neutral: 25%
Negative: 40%

Positive reviews highlight the attentive service, knowledgeable staff, and the ability to create custom engagement rings that meet specific customer desires. Customers expressed satisfaction with the attentive approach to customer requirements and an emphasis on providing a pleasant shopping experience.

Conversely, negative reviews pointed towards poor customer service experiences, with some customers feeling undervalued, unacknowledged, or having issues with staff not assisting them promptly. Common complaints included long wait times and dissatisfaction with the managerial responses during busy periods.

Best Review:
Amy mentioned a positive experience involving prompt assistance and the team polishing her jewelry in preparation for the holidays. This review reflects the store’s commitment to customer care and engagement.

Worst Review:
Ginger expressed frustration over receiving no customer service upon entering the store, feeling overlooked when needing assistance with cleaning several pieces of jewelry. This sentiment points to significant areas for improvement in customer interaction.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.