Morrissey's Fine Jewelry, located at 235 5th St, West Des Moines, IA, has garnered a reputation in engagement ring creation and exceptional customer service since 1974. Customers appreciate the family-owned atmosphere, where quality craftsmanship meets personal attention. The staff, known for their friendliness and professionalism, assist clients in constructing the perfect engagement ring, providing a range of options and expert advice tailored to each customer's needs. Their repair services and a selection of unique jewelry further enhance their offerings.

The store operates in Polk County and maintains the following hours:

| Day | Hours |
|-----------|---------------------|
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM - 5:30 PM |

Overall Sentiment from Online Customer Reviews:
Positive sentiments dominate with approximately 70% of reviews reflecting satisfaction with the friendly service and quality of products. Neutral responses account for about 20%, while around 10% express dissatisfaction, primarily concerning communication and service delays.

Best Review:
One reviewer praised Morrissey's Fine Jewelry for their exceptional customer service and craftsmanship, noting the team's helpfulness and extensive selection of jewelry, emphasizing that the experience was highly positive.

Worst Review:
Another customer expressed frustration over a negative experience due to unresponsive communication while waiting for a repair, highlighting challenges in getting timely updates about their service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.