Greenberg's Jewelers West Des Moines IA

Greenberg's Jewelers, located at 101 Jordan Creek Pkwy Ste 12400, West Des Moines, IA 50266, is a reputable establishment known for its engagement ring creation and exemplary customer service. The jeweler specializes in providing a personalized experience for soon-to-be couples, offering a wide range of styles and options that cater to every taste and budget. Customers appreciate the patience and expertise of the staff, who work diligently to guide them through the selection process, ensuring they find the perfect ring. Their commitment to quality and service has made Greenberg's a well-respected name in the jewelry market.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

The total number of reviews reviewed was 564. Positive feedback highlights the exceptional service provided by staff like Cody and April, with customers noting their knowledge and personalized attention in finding engagement rings. However, there are also negative reviews that mention frustrating experiences related to customer service and product quality, particularly concerning issues with ring wear and service inadequacies.

Best Review: Victoria spoke highly of Greenberg's, recognizing the excellent service from staff who were patient and understanding during her engagement ring selection process, which made her feel valued as a customer.

Worst Review: Jackie expressed her dissatisfaction after purchasing a white gold ring that required excessive maintenance shortly after the purchase, leading to frustration with customer service that failed to resolve the issue satisfactorily.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned include Cody and April.