Helzberg Diamonds West Des Moines IA

Helzberg Diamonds, located at 1551 Valley West Dr Suite 254, West Des Moines, IA 50266, is a distinguished jewelry store specializing in engagement ring creation and fine jewelry. The store provides a wide selection of diamond engagement rings, wedding rings, wedding bands, and fashion jewelry, ensuring customers find pieces that match their unique preferences. The knowledgeable staff are frequently praised for their friendliness, helpfulness, and commitment to customer satisfaction.

Operating hours are as follows:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
The sentiment surrounding Helzberg Diamonds reflects a mixed response from customers, with approximately 64% of reviews being positive, 16% neutral, and 20% negative.

Customers have shared experiences of receiving excellent service from the staff, who are noted for their patience and assistance during the ring selection process. However, some criticism has been directed towards specific team members for less than satisfactory experiences, particularly regarding repair and resizing services.

Best Review:
Emily praised the selection at Helzberg Diamonds and commended the staff for their attentive service and quality products.

Worst Review:
A customer named Kristina expressed disappointment regarding the service after their ring lost a stone, indicating a lack of support when it came to handling warranty issues.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.