Berges Jewelry Design, located at 1873 S Nevada Ave in Colorado Springs, CO, is a family-owned jewelry store that has been serving the local community since 1973. Known for its custom engagement rings and repair services, this gem in El Paso County shines with a strong emphasis on craftsmanship and customer satisfaction.

The store is run by Mark Gross and Vanessa Berges-Gross, alongside a team of experienced gemologists dedicated to creating beautiful, personalized jewelry. Customers rave about the warm, inviting atmosphere and the staff's attention to detail. Many mention how they feel like family when they walk through the doors, underscoring the store’s commitment to fostering lasting relationships with clients. While most reviews are glowing, some customers have reported minor communication issues during the design process.

Customer Sentiment: Approximately 80% of customers are highly satisfied, with 10% expressing neutral sentiments and another 10% encountering issues.

Opening Hours:

Monday: Closed
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 11:00 AM – 3:00 PM
Sunday: Closed

Best Review: Hannah praised the team for their outstanding service in creating a stunning engagement ring, expressing gratitude for their kindness and skill throughout the process.

Worst Review: Trace recounted a frustrating experience regarding ring resizing, feeling that the staff was unhelpful and dismissive.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.